IT IT supervision to monitor, report and alert abnormal operations of IT systems

IT IT supervision to monitor, report and alert abnormal operation of IT systems! In the digital age, the proper functioning of a company is highly dependent on the availability and performance of its computer and network systems.

Computer administration is also called computer system monitoring. In other words, it aims control and monitor the company’s computer system (or production line) to ensure it is working properlyand did not reveal a major failure.

Knowing that IT monitoring has always been seen as a way to ensure that IT services and networks are running efficiently, today, as businesses become more digital, this functionality has become a necessary business necessity. to ensure the safety, performance and continuity of all activities.

This leads us to take an interest in what IT monitoring really is and how it helps to optimize the performance of computers and network systems. And if you choose computer monitoring, you will be able to access a lot of information about your computer system. Some examples, non-exhaustive list:

• The ink level of your printer cartridges;
• The state, the activity of a website;
• Starting a machine from your machine park;
• Data backups are made;
• Sudden shutdown of the switch or router
• The scheduled update of a computer;
• A sudden shutdown of a computer, etc.
• The correct operation of the air conditioning
• Including on/off of your electrical supply

IT IT supervision makes it possible to monitor, report and alert abnormal operations of IT systems. If you want to know everything about the main functions of IT monitoring, you will discover them in this article.

Abnormal IS operations cost companies

PwC, a British network of international scope of companies specializing in audit assignments, recently conducted a study of 1,000 companies worldwide to measure the economic consequences of errors in IT. These malfunctions have the specific effect of reducing employee productivity and increasing maintenance and support costs (significant decrease in ROI). They are said to cost businesses nearly $1.5 million a year on average. This is to say that malfunctions are expensive!

What is monitoring: Real-time equipment monitoring

Another study suggests that on average 3 days per year are lost by companies due to unplanned unavailability of systems, meaning an average cost of 760,000 euros, sometimes jeopardizing continuity or business safety.

But be aware that all you need is an adequate and efficient management or monitoring solution to prevent most of the breakdowns, malfunctions and other abnormal operations that threaten your computer and network system on a daily basis.

First function of IT IT supervision: map the network to make it easier to monitor despite its complexity

Most businesses today find themselves in a very complex hybrid cloud environment that is difficult to monitor. According to a study, the majority of IT professionals (74%) said that the increased complexity of their network makes it difficult to manage performance effectively. In fact, when the computer park becomes larger and more complex, it becomes difficult to predict where problems will come from, which increases the need for computer monitoring through appropriate software solutions.

So, what kind of monitoring and management software to use? Above all, you will need network monitoring and supervision software capable of creating a highly representative map of your network. This mapping will facilitate its tracking despite its complexity and large size.

A network map, for information, is a graphical representation of a computer network. This makes it possible to visualize the architecture of a network and to find the different elements that make it up as well as their relationships. It also helps to identify connection problems and find solutions. And finally, the network map facilitates the management and administration of the network in question.

Second function of IT IT supervision: allow identification of abnormal functioning of IT system and network

IT administration is a process that consists in monitoring and controlling the IT activities of a network or an information system and all the elements that make it up, which apart from other servers, peripherals (computers, routers, modems, etc.), software (business applications, and software used to manage communications and peripherals) and also users who use network peripherals and software to communicate.

By monitoring all network components, services, processes and data flows the monitoring system in place can detect any incident, anomaly and abnormal operation of the computer and network system. The most common examples of abnormal network operation are applications becoming slow, service failures, server hangs, virtual machine hangs, databases refusing to run, cyberattacks, glitches, network-level security vulnerabilities such as or update delay, high latency, packet loss, misconfiguration, network congestion, etc.

The IT team can use information from IT monitoring to identify potential issues and take corrective action before they cause major problems. This will help keep computer systems running smoothly and prevent costly breakdowns.

Third function of IT IT supervision: alert the IT team to abnormal operation of the IT system and network

As we said above, another purpose of IT monitoring is to allow IT teams to quickly and automatically detect incidents as well as abnormal IT operations before they happen or before they cause damage. IT teams can be alerted to potential problems and take the necessary steps to prevent service interruptions, material damage or important data being compromised or lost.

When problems arise, monitoring tools typically notify via email, text or other communication methods such as pager, voicemail, fac, 5-tone radio and more.

IT monitoring can serve a variety of purposes. This includes server monitoring, which allows you to monitor CPU, memory, and disk usage, and identify any potential problems with servers. Also, there is also, for example, the monitoring of websites with adequate tools that offer you the possibility of monitoring the existence and performance of websites and identifying any problems they are experiencing.

One of the great advantages to the alerts provided by IT monitoring tools is that they are configurable to meet specific user needs. So, for example it is possible to ensure that alerts related to website problems are sent directly to webmasters and those related to servers in the IT team.

Fourth function of IT IT monitoring: contribute in many ways to optimize network performance

Once in place, the monitoring system collects all the data that reflects network performance and displays it on a dashboard so that it can be easily read and interpreted by the IT team. You’ll see key network metrics right in front of you, including bandwidth, throughput, packet errors, and response times…

At the smallest performance issue, you can check the network status on the dashboard to see what’s causing it, allowing you to act quickly to fix it. In addition to that, IT monitoring also helps optimize network performance by offering IT managers the ability to perform predictive maintenance (ie, identify, based on usage trends and limitations capacity, a potential failure before it happens) or by identifying and fixing problems very quickly to reduce downtime.

Fifth function of IT IT supervision: detection of viruses and other cyber attacks, which pollute these days.

This important mission of managing a computer network is to make it possible to detect cyberattacks by increasing the monitoring of bandwidth usage. Cyber ​​attacks are common, and in addition to the world of health, all major companies are concerned about the subject.

React very quickly in the event of an incident

Administration allows you to be notified in real time of any malfunction. That instant alerts (mail, SMS, voice call, fax) allows you to act very quickly on the smallest malfunctions detected: breakdowns, performance degradation, technical anomalies, accidental delays, etc.

Thus, you are quickly alerted and the necessary steps can be taken to fix the incident. You are notified everywhere and anytime 7/7 24 H/24, you havehistory of incidents experienced (logs) which can be used by the maintenance and/or on-call management team and facilitate their work.

Maintain continuous and improved security, continuously

Administration allows you to benefit from improved security across your entire computer system. Everything attempted intrusion is actually detected before any damage is done, this is a huge time saver, for everyone, especially since teams will be able to intervene remotely to stop, restart or correct your systems.

IT administration also makes it possible to control the proper functioning of your security systems to ensure that no no interruptions that can come to compromise the security of your computer, because a small anomaly, can precede and hide a major malfunction, thanks to the computer management, you will be able to expect it.

Conclusion on the need for IT administration, with on-call management.

Having a computer supervision or computer monitoring tool is obvious.

On the other hand, do not save, and choose the best on the market.

One of the best products currently on the market is MEMOGuard V5, from Clever Technologies.

Especially if you combine it with a tool for broadcasting mass alarms and alerts, such as CleverMultimedia.

Try it, it’s free and very quick to set up, just a phone call to 01.60.53.60.53 or on the web www.clever.fr

Author Antonio Rodriguez Mota, Editor of Clever Technologies