Xbox app not downloading games on Windows 11? Try these 9 solutions

The Xbox app is one of the many places where you can download games to your Windows computer. Usually, the Xbox app downloads the games without incident, but sometimes it fails for some reason.

Fortunately, it’s child’s play to solve this annoying problem. So, we’re going to share with you some quick fixes that will help you fix the Xbox app if it won’t download games on your computer.

Why isn’t the Xbox app downloading games?

It’s very easy to download games through the Xbox app. But sometimes downloads may fail due to poor internet connection, incorrect date and time, or Xbox app corruption. The problem can also occur if you are using an old version of the Xbox app.

Whatever the cause of the problem, you can fix it quickly with the solutions below.

1. Check your internet connection

It is impossible to navigate the Xbox app, especially downloading games with a poor internet connection. Therefore, if the Xbox app can’t download games, your first instinct should be to check the speed and stability of your connection.

Open an internet speed checker website to test your connection. If the result shows that you are receiving less bandwidth than usual, you will need to troubleshoot your Wi-Fi connection.

2. Sign out and sign back in to the Xbox app

Sometimes temporary issues or authentication issues with your account can prevent the Xbox app from downloading games. To resolve this issue, you need to sign out of the Xbox app and then sign in again.

  • Open the Xbox app, click on your profile in the top left corner and select Sign out in the context menu.
  • Restart the Xbox app, click the button To log in in the upper left corner and select To log in again. Once you’re logged in, check if you can download games. If not, try the next solution in the list.

3. Is your computer’s time and date wrong?

An incorrect date and time may seem harmless, but they can lead to various system problems, including the one at hand. The solution, in this case, is to correct the date and time on your computer. You can do this by following the steps below:

  1. Open the Windows Settings app and select Time & language in the left sidebar.
  2. Click on Date and time.
  3. Activate the button next to the icon Set the time automatically option.
    Auto time adjustment option in the Settings app

That’s it. Now launch the Xbox app and see if it is downloading games.

4. Check the Live status of the Xbox app

As with most online services, Xbox app servers can go down for a variety of reasons. In this case, none of the solutions mentioned above will help you.

To confirm that a server outage is causing the problem, open the Xbox status page and expand the Xbox app screen. Shop and subscribe section. If the Download and install optional watch “Limited” where “Major Cut” then it confirms that the Xbox app servers are currently down.

Download and install option on the Xbox status page

Wait for Microsoft to fix the server issue, then try downloading games again.

5. Run the Windows Store Apps troubleshooter.

The Windows Store Apps troubleshooter is one of Windows’ built-in tools to fix broken files. This tool can help check if the Xbox app or any other related app service is broken, preventing the Xbox app from working properly and downloading games on your PC.

Here’s how to launch the Windows Store Apps Troubleshooter:

  1. Open the Settings app, and select the option Repair under option System Tab.
  2. Choose Other convenience stores.
  3. Click on Implement beside Apps from the Windows Store.
    The Run button for Windows Store apps

A troubleshooter window will appear and scan your computer for any problems. If it finds something, it will suggest solutions that you can apply to eliminate the problem.

6. Repair or reset the Xbox app

If running the Windows Store Apps Troubleshooter doesn’t help, you can fix the app manually through the Settings app. Like this:

  1. In the Settings app, select apps in the left sidebar.
  2. Choose Installed apps.
  3. Type Xbox in the search bar, click the button three horizontal dots next to Xbox, and select Advanced options.
  4. Click on the button Fix it button.
    Adjustment button in the Settings app

Windows will try to fix the Xbox app. Once the repair process is complete, you will see a check mark next to the Repair option. However, if repairing the application did not help, try the following method Reset in the same menu.

7. Reset the Gaming Services app

The Gaming Services app allows you to download games from the Windows Store and the Xbox app without any hassle. But sometimes app corruption can cause various issues including the one we are facing.

To resolve this issue, you need to reset the Gaming Services app. Like this:

  1. Push the Win+X shortcut keys to open the advanced user and choose Installed apps from the list.
  2. Find and click the three horizontal dots next to it Gaming services.
  3. Choose Advanced options.
  4. Click on the button Reset button.
    Reset button in the Settings app

After the reset process is complete, restart your computer and check if the issue still occurs. If it persists, an old app is likely to blame.

8. Update the Xbox app

Updating the Xbox app is another effective solution that you can try in this situation. To do this, follow the steps below:

  1. Open the Microsoft Store, type Xbox in the search bar, and press Enter.
  2. Click on the button Update button.

While you’re at it, also consider updating Windows to the latest version. To do this, open the Settings app, and select Windows Update in the left sidebar. Then click the button Check out the updates button.

Windows will download and install any updates available on your computer.

Screenshot of the Xbox support page

If you’ve followed all the steps above and still can’t install apps, your last resort is to visit the Xbox support page for installing and uninstalling PC games on a device. Windows. Then, on the right side, click Contact us and provide your contact details. Don’t forget to let them know what steps you took to speed up the problem solving process!

No problem downloading the Xbox app

We hope one of the solutions above helped you fix the Xbox app problem and you can download games again. However, if the problem persists, you’ll need to reinstall the Xbox app as a last resort.

In the meantime, you might want to know how to speed up game downloads in the Xbox app.

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